Please take a moment to review our Terms & Conditions. Any questions will gladly be answered once submitted through email on our Contact Us page. Please allow at least 24hrs for a response*
Placing An Order
All orders must be placed via email. Orders of $100.00 or less need to be placed two weeks in advance. Orders of $100.00 or more need to be place four weeks in advance. Please refer to our Calendar for availability of your desired order/event date*
Rush Order/Fee: Any orders needed less than seven days is considered RUSHED! A fee of $25.00 will be added to your total. This fee is non refundable. Unfortunately, any orders over $50.00 CAN NOT be rushed!
Deposits/Payments
ALL ORDERS REQUIRE A 50% NON REFUNDABLE DEPOSIT-NO EXCEPTIONS!!! Remaining balance is due in cash at time of pick up or delivery. Unsure about your order/theme but would like to “Save the Date” only? Not a problem! You may do so by paying a fee of $25.00. This will hold your date for 30 days in which at this time you MUST place your order or payment will be deemed non refundable!
Note: Your date will only show as “Booked” on calendar once deposit or save the date fee is received* By paying deposit, you assume full responsibility of having read and understood our terms and conditions**
Pick Up & Delivery
As of January 1st 2017, That’s Cute BiBi will charge $10.00 delivery fee for orders East & $20.00 delivery fee for orders West. If you’re able to pick up at our only destination, your delivery is FREE! Please be on time***Late pick ups will incur late fees. We know that some things are out of your control, espc traffic! As a result, there will be a 15min grace period given to all customers at pick up times. However, any pick ups after the 15min grace period will result in a $15 late fee due at time of pick up* Any pick ups after 30mins late will result in next day delivery. At times of emergencies, That’s Cute BiBi will contact customers with delivery options greed upon by the owner*
Damaged Goods
That’s Cute BiBi is not responsible for any items damaged during travel once order has been picked up. Please be extremely careful & drive safely. If you are sending someone to pick up for you, it is your responsibility to let them know how fragile your order is*
Packaging
All items will come individually wrapped and sealed for freshness, sanitation and easy distribution.
Shipping
In order to keep costs efficient, That’s Cute BiBi currently does not ship.
Cancellation/Refunds
ALL SALES ARE FINAL-NO REFUNDS! If That’s Cute BiBi should have to cancel any orders in case of emergency, a refund will gladly be given for whatever amount paid by customer at time of cancellation, in reference to the invoice.
FYI
That’s Cute BiBi currently DOES NOT provide treats containing alcohol. Any treats wished to have this addition must be purchased by the customer and brought with you during deposit* Disco Dust (known to most as glitter or bling) is not FDA approved, meaning there is no nutritional value for consumption. TCB will no longer use this product unless otherwise requested by customer, in which the customer accepts full responsibility for any health risks s/he or their intended guests may incur. A waiver must be signed that states That’s Cute BiBi will not be held responsible for any such damage that should arise from consumption of the said products***
If no waiver is signed, paying a deposit or paying for your order in full admits you were aware of disco dust notice & deems you responsible for any issues that may arise from consumption to yourself or your guests. This includes, but is not limited to financial responsibilities.*** TCB will not be held responsible in such cases.
VIP Cuties
Want to become a VIP Cutie? Great! All you have to do is simply reach $1000 USD in purchases of our products and you will receive 10% off future orders of $25 or more for up to a year – it’s just that simple! Unfortunately, other special offers CAN NOT be combined with these purchases. Please carefully choose the best money saving discount that will help you enjoy our delicious treats even more!
Disclaimer
That’s Cute BiBi and TCB may be used interchangeably throughout this webpage.
The terms & conditions on this website are between the customer and That’s Cute BiBi.
TCB reserves the right to change its payment procedures at any time without prior notice to you. TCB has the right to limit the quantities of any product or services that they provide. No modification of the terms & conditions shall be effective unless authorized by That’s Cute BiBi.
Although this website may be accessible worldwide, TCB products and services are only available to the state of Michigan residents at this time. By using this website, you may realize some of the content may not meet your needs. Any information viewed is not intended to be offensive, but only advertised with the intent to communicate business between customers & That’s Cute BiBi. In no event shall TCB be held liable for any indirect, incidental, special or coincidental damages to customers, their families, friends or acquaintances, even if That’s Cute BiBi has been advised of such possible damages.
TCB is not liable for any damages that may result from the use of the materials on this website, or any of the products and services described herein. Although That’s Cute BiBi will closely monitor this website, we are not responsible for any third party additions, deletion, inaccuracies, alterations or errors that may occur. Please check with us to confirm any questionable information displayed before placing your order. TCB reserves the right to refuse service, cancel orders and terminate accounts at our discretion. This includes, but not limited to, customers who purposely and maliciously intend to harm the success of the business and it’s intended purpose. That’s Cute BiBi will not tolerate unprofessional behavior from customers, as we strive to provide the best service possible to help assist with your special occasion.
All products viewed on this website are watermarked with That’s Cute BiBi and are rightfully owned. As a user of this website, you are authorized to view, copy, print, and distribute documents, so long as: 1) it is used for informational purposes 2) must show watermarked image of That’s Cute BiBi, not claimed photos as your own 3) it is not used for any financial/business gain for anyone other than rightful owner.